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Pre-sale service
1、Demand analysis:Our professional team will communicate with you one-on-one to deeply understand your production needs.
2、Technical explanation:Technicians perform on-site demonstrations to visually show the cutting effect.
3、Factory visit:Visit the production process of vibrating knife cutting machine to enhance confidence in cooperation.
4、Benefit analysis:We provide you with cost-benefit analysis to help you make informed decisions.
5、Flexible financing:We offer financing solutions to reduce pressure and accelerate technology upgrades.
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Scope of service
More than 200 overseas customers
Hengsheng customer service boasts over a decade of professional experience,While simultaneously focusing on the manufacturing of vibration knife cutting machines,Has been engaged in the research, development, production, and service of flexible material cutting.It enjoys a good reputation globally.
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After-sales guarantee
1、Fast response:Set up a 24-hour customer service hotline to ensure that you can get the first response.
2、Personalized maintenance:Adjust flexibly according to your production schedule to reduce the impact on production.
3、Spare parts supply:Maintain an adequate inventory of spare parts to ensure prompt supply and shorten maintenance cycles.
4、Technological innovation:Regularly optimize equipment performance to enhance production efficiency and cutting accuracy.
5、Customer satisfaction:Establish a sound investigation system, collect opinions regularly, and constantly optimize the quality of service processes.